Shipping

 

What are the shipping times and costs?

Shipping is always free and is usually within 3-5 working days.

The products are delivered by CJ Logistics.

Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.

On this site returns are also always free. You can find more information in the "Returns and Refunds" section.

 

 

How can I check the shipping status?

In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the CJ Logistics website.

If you are a registered user, you can follow your order directly from the "My Orders" section.

 

 

What happens if I am not at home when the courier arrives?

The courier will try to deliver your package again. If the second delivery attempt is unsuccessful, after a few days the package will be returned to our warehouse. You will be contacted by Customer Services to verify whether you would like it to be delivered again or a refund.